Terms of Service

Last updated April 7, 2026

Agreement to our legal terms

We are Rememberr Holdings Pte. Ltd. (“Company,” “we,” “us,” “our”), a company registered in Singapore.

We operate the website https://www.rememberr.ai (the “Site”), the Rememberr application, and any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

Rememberr connects to your workplace communication tools to detect commitments, follow-ups, introductions, deadlines, and promises made in conversation, and surfaces them through chat, SMS, and other channels you choose.

You can contact us through the contact form on our website.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and the Company, concerning your access to and use of the Services. By accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date. It is your responsibility to periodically review these Legal Terms. Your continued use of the Services after the date of any revision constitutes acceptance of the revised Legal Terms.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

1. Our services

Rememberr provides a commitment detection and reminder service. By connecting your workplace tools (including but not limited to Slack, Gmail, Google Calendar, and Google Meet), you authorise us to access your messages and conversations in read-only mode for the purpose of identifying commitments, follow-ups, introductions, and deadlines.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which would subject us to any registration requirement within such jurisdiction or country.

The Services are not designed for, and must not be used in connection with, any safety-critical application, life-support system, medical decision-making, or any context in which a missed, delayed, or incorrect reminder could result in death, personal injury, or serious financial or environmental harm.

2. Intellectual property rights

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, text, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws and treaties around the world. The Content and Marks are provided in or through the Services “AS IS” for your internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, we grant you a personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services solely for your internal business purpose.

No part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Feedback

If you send us any suggestions, ideas, comments, or other feedback about the Services (“Feedback”), you agree that we may use the Feedback for any purpose, commercial or otherwise, without any obligation or compensation to you. You assign to us all rights in and to such Feedback.

3. User representations

By using the Services, you represent and warrant that: (a) all registration information you submit will be true, accurate, current, and complete; (b) you will maintain the accuracy of such information; (c) you have the legal capacity and you agree to comply with these Legal Terms; (d) you are not a minor in the jurisdiction in which you reside; (e) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise, except as expressly permitted by us; (f) you will not use the Services for any illegal or unauthorised purpose; and (g) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services.

4. User registration and account security

You may be required to register to use the Services. You agree to keep your password and any other authentication credentials confidential and will be responsible for all use of your account. You must notify us promptly of any unauthorised access to or use of the Services through your account and make reasonable efforts to eliminate the breach.

You are solely responsible for safeguarding access to the Services through your account and for all activity that occurs under your account. We are not liable for any loss arising from unauthorised use of your account where such use results from your failure to maintain reasonable security. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Connected tools and access

The Services require you to connect third-party workplace tools (such as Slack, Gmail, Google Calendar, and Google Meet). By connecting these tools, you represent and warrant that:

  • you have full authority to grant us read-only access to the relevant accounts;
  • you will comply with the terms of service of each connected tool;
  • if connecting tools on behalf of an organisation, you have obtained all necessary permissions, authorisations, and consents from your organisation, your colleagues, and any other persons whose communications may be processed;
  • you have provided any notices and obtained any consents required under applicable data protection or privacy laws before granting access; and
  • you will not connect any account that you are not lawfully entitled to monitor.

We access connected tools in read-only mode only. We do not send, edit, delete, or modify any messages, emails, calendar events, or other content within your connected tools.

You may disconnect any or all connected tools at any time through your account settings. Upon disconnection, we will cease processing new data from that tool.

6. AI features and output accuracy

The Services use artificial intelligence and large language models to identify, classify, summarise, and surface commitments, follow-ups, deadlines, and other items from your communications. Any item produced by the Services (“Output”), including detected commitments, due dates, owners, summaries, and reminders, is generated automatically and may be incomplete, inaccurate, or wrong.

You acknowledge and agree that:

  • AI output may contain hallucinations, missed items, false positives, or misclassifications;
  • you are solely responsible for reviewing, verifying, and acting on any Output before relying on it;
  • the Services are an aid, not a substitute for your own judgement, recordkeeping, or professional advice;
  • we do not warrant that any commitment will be detected, that any reminder will be delivered, that any due date will be correctly identified, or that the Output will be accurate or complete;
  • you must not rely on the Services as the sole means of tracking any obligation that has legal, financial, medical, regulatory, or safety significance.

We may use de-identified or aggregated data derived from your use of the Services to operate, maintain, debug, and improve the Services and the underlying models, in accordance with our Privacy Policy.

7. Sensitive information

The Services are not designed to receive, store, or process sensitive categories of information. You must not knowingly transmit, upload, or otherwise route through the Services any data which falls into any of the following categories (“Sensitive Information”):

  • protected health information regulated under any applicable health privacy law (including HIPAA in the United States);
  • payment card data subject to PCI DSS, including full card numbers, CVVs, or full track data;
  • government identification numbers (passport, NRIC, social security, driver licence, tax identification, and similar identifiers);
  • financial account credentials, banking credentials, or full account numbers;
  • special categories of personal data as defined under the EU General Data Protection Regulation (GDPR) Article 9, including data concerning racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data for unique identification, health data, and data concerning sex life or sexual orientation;
  • children's personal information regulated under children's online privacy laws; and
  • classified, export-controlled, or other information whose handling is restricted by law.

You acknowledge that the Services connect to communication tools where Sensitive Information may incidentally appear. You are responsible for ensuring that the accounts you connect do not contain Sensitive Information that you do not have the right or the intention to share with us, and for taking reasonable steps to exclude such information from the data we process. We disclaim all liability for any consequences arising from Sensitive Information being transmitted to or processed by the Services.

8. Purchases and payment

We accept payment via major credit and debit cards. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information so that we can complete your transactions and contact you as needed. All amounts are stated in Singapore dollars unless otherwise indicated, and are exclusive of any applicable taxes, duties, or levies, which you are responsible for paying.

If your order is subject to recurring charges, you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable subscription.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. We reserve the right to refuse any order placed through the Services.

9. Cancellation

You can cancel your subscription at any time through your account settings. Your cancellation will take effect at the end of the current paid term. All purchases are non-refundable unless otherwise required by applicable law, including the Singapore Consumer Protection (Fair Trading) Act 2003.

10. Prohibited activities

You may not access or use the Services for any purpose other than that for which we make the Services available. As a user of the Services, you agree not to:

  • Use the Services to monitor, track, or surveil other individuals without their knowledge or consent, including colleagues, employees, family members, or any third party.
  • Use the Services to extract confidential, proprietary, or privileged information from conversations for any purpose other than your own legitimate accountability and productivity.
  • Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without written permission from us.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services.
  • Use the Services in a manner inconsistent with any applicable laws or regulations, including data protection, privacy, workplace surveillance, and anti-spam laws.
  • Upload or transmit viruses, Trojan horses, or other material that interferes with any party's use and enjoyment of the Services.
  • Engage in any automated use of the system, such as using scripts to interact with the Services, except as expressly permitted.
  • Attempt to impersonate another user or person, or use the username, email address, or identity of another person.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Copy, adapt, decompile, disassemble, or reverse engineer the Services' software, source code, APIs, or interfaces, except to the extent expressly permitted by applicable law.
  • Use the Services as part of any effort to compete with us, to build a competing product or service, or to benchmark the Services against competitors.
  • Use the Services to send spam, unsolicited communications, or content that violates any applicable communications, marketing, or messaging law.
  • Use the Output of the Services to train any machine learning model or to develop any product that competes with the Services.
  • Use the Services to make any decision that has a legal or similarly significant effect on a person without meaningful human review.

11. Third-party tools and content

The Services integrate with third-party tools and may contain links to third-party websites. Such third-party tools and websites are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us. We are not responsible for any third-party tools or websites accessed through the Services. Your relationship with third-party service providers is governed solely by your agreement(s) with such providers, and you are responsible for complying with the terms of those services when granting us access on your behalf.

12. Services management

We reserve the right, but not the obligation, to: (a) monitor the Services for violations of these Legal Terms; (b) take appropriate legal action against anyone who violates these Legal Terms; (c) in our sole discretion, refuse, restrict access to, limit the availability of, or disable any portion of the Services; and (d) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

13. Privacy policy

We care about data privacy and security. Please review our Privacy Policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. The Services are hosted in the European Union. If you access the Services from any other region of the world with laws governing personal data collection, use, or disclosure that differ from applicable laws in Singapore, then through your continued use of the Services, you consent to your data being processed in the European Union and being subject to Singapore law as set out in these Legal Terms.

14. Beta features and availability

The Services, or parts of them, may be designated as beta, preview, early access, or experimental. Such features are provided for evaluation purposes only, may be modified or discontinued at any time without notice, and may not function reliably. We make no commitment as to the availability, accuracy, performance, or future release of any beta feature.

We do not commit to any service level, uptime guarantee, or support response time unless we have separately and expressly agreed to do so in writing with you.

15. Term and termination

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

We may terminate your use or participation in the Services or delete your account and any content or information at any time, without warning, in our sole discretion. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party.

You may delete your account at any time through your account settings. Upon deletion of your account, we will delete or anonymise your personal data and the contents of your account in accordance with our Privacy Policy and applicable law, except where we are required or permitted to retain certain data for legal, audit, security, fraud prevention, or dispute-resolution purposes. De-identified or aggregated data that cannot reasonably be used to identify you may be retained indefinitely.

16. Modifications and interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

17. Governing law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

18. Dispute resolution

Any dispute arising out of or in connection with these Legal Terms, including any question regarding their existence, validity, or termination, shall first be attempted to be resolved through good faith negotiation between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the courts of Singapore, and the parties hereby consent to the exclusive jurisdiction of such courts.

19. Singapore consumer protection

Nothing in these Legal Terms is intended to exclude, restrict, or modify any consumer guarantee, right, or remedy conferred by the Singapore Consumer Protection (Fair Trading) Act 2003 or any other applicable law that cannot be excluded, restricted, or modified by agreement.

If the Consumer Protection (Fair Trading) Act 2003 applies to you as a consumer, the disclaimers and limitations in these Legal Terms apply only to the extent permitted by that law.

20. Disclaimer

SUBJECT TO SECTION 19 (SINGAPORE CONSUMER PROTECTION), THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR OUTPUT. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR THE ACCURACY OF ANY COMMITMENT DETECTED, REMINDER DELIVERED, OR DATE INFERRED BY THE SERVICES.

21. Limitations of liability

SUBJECT TO SECTION 19 (SINGAPORE CONSUMER PROTECTION), IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR DAMAGES ARISING FROM A MISSED, DELAYED, OR INCORRECT REMINDER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WILL AT ALL TIMES BE LIMITED TO THE GREATER OF THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING, OR ONE HUNDRED SINGAPORE DOLLARS (SGD $100).

22. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable legal fees and expenses, made by any third party due to or arising out of: (a) your use of the Services; (b) breach of these Legal Terms; (c) any breach of your representations and warranties set forth in these Legal Terms; (d) your violation of the rights of a third party, including but not limited to intellectual property rights and rights of privacy; (e) any failure by you to obtain the consents or authorisations required to connect a third-party tool to the Services; or (f) any harmful act toward any other user of the Services.

23. User data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption.

24. Electronic communications

Visiting the Services, sending us messages, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communication be in writing.

You may also choose to receive SMS messages from us as part of the Services, including reminders, digests, and account notifications. Standard messaging rates from your carrier may apply. You can opt out of SMS communications at any time by following the instructions provided in our messages or in your account settings.

25. Force majeure

We shall not be liable for any failure or delay in performance of the Services that is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authority, fire, floods, accidents, network infrastructure failures, third-party service outages, strikes, shortages of transportation, fuel, energy, labour, or materials.

26. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. You may not assign these Legal Terms or any of your rights or obligations hereunder without our prior written consent. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable and does not affect the validity and enforceability of any remaining provisions. No joint venture, partnership, employment, or agency relationship is created between you and us as a result of these Legal Terms or your use of the Services.

27. Contact us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us through the contact form on our website.

Keep every promise.

Give it 7 days.